General Terms and conditions

De Haas Digital is a sole proprietorship, registered with the Chamber of Commerce under number 42026495. Contact address: [email protected].

The client's purchase conditions or other general terms and conditions are expressly rejected unless De Haas Digital has accepted them in writing.

All offers are non-binding and valid for 30 days, unless otherwise stated in writing. An agreement comes into effect at the moment that the client accepts the offer in writing (or by email).

Changes to the assignment after acceptance can lead to extra work. Extra work is discussed beforehand and separately quoted. De Haas Digital is not obliged to carry out extra work before an agreement has been reached.

Invoices must be paid within 14 days after the invoice date, unless otherwise agreed. For projects above € 500, a down payment of 50% will be invoiced upon order placement; the remaining amount will be invoiced upon delivery.

If the payment term is exceeded, the client is in default by law and statutory commercial interest (art. 6:119a BW) is due from the due date, without further notice of default. Extrajudicial collection costs are also due in accordance with the Decision on compensation for extrajudicial collection costs.

As long as an invoice remains unpaid, De Haas Digital reserves the right to suspend all ongoing services — including hosting, management and access to the CMS — until full payment has been received. Damage resulting from such suspension is the responsibility of the client.

De Haas Digital performs assignments to the best of its ability. Specified delivery dates are indicative unless a critical deadline has been agreed in writing. Exceeding an indicative delivery date does not give the client the right to claim damages or terminate the agreement.

The client is responsible for providing timely, correct content, login details and feedback. Delays due to this information not being provided cannot be attributed to De Haas Digital and may lead to a shift in the delivery date and charging of additional costs.

The client warrants that the delivered material (texts, images, logos) is free from third-party rights and that its use does not infringe applicable laws and regulations. De Haas Digital accepts no liability for damages arising from the use of material supplied by the client.

Upon full payment, De Haas Digital grants the client a non-exclusive, non-transferable right to use the delivered custom work (design, texts, custom code) for the agreed purposes.

CMS platform: Websites built on De Haas Digital's proprietary CMS platform are explicitly excluded. The CMS is closed-source and remains the property of De Haas Digital at all times. The client only obtains a usage license for the duration of the hosting agreement. Use of the CMS on another server or infrastructure is only permitted with written consent and against a further agreed fee.

As long as all outstanding invoices are paid, all intellectual property rights in the delivered work remain with De Haas Digital.

De Haas Digital reserves the right to mention the work as a reference, unless the client objects in writing.

Both parties treat confidential information of the other party — including trade secrets, customer data, technical specifications and access details — strictly confidentially. This information will not be disclosed to third parties unless necessary for the execution of the agreement or legally required.

The confidentiality obligation also applies after termination of the agreement, without time limit, as far as the information is not lawfully publicly available.

Hosting services are provided on a monthly or annual basis. De Haas Digital strives for 99.5% uptime but does not provide any guarantee regarding this. Planned maintenance will be announced in advance where possible.

De Haas Digital provides daily backups. The client is responsible for keeping additional copies outside the hosting environment. De Haas Digital is not liable for data loss as a result of failures, hacks, human error or force majeure.

The client is responsible for securely storing login details and complying with applicable laws and regulations regarding content published on the website.

One-off project assignments end automatically after delivery and final payment. There is then no ongoing obligation on either side unless a maintenance or hosting agreement has been concluded.

Ongoing agreements (hosting, management, license) are automatically renewed for the same period, unless one of the parties terminates the agreement with a notice period of one calendar month before the end of the current period. Termination must be in writing or by email.

De Haas Digital is entitled to terminate an agreement with immediate effect if the client repeatedly fails to meet their payment obligations, is in a state of bankruptcy or suspension of payments, or seriously violates the agreement.

Upon termination of a hosting agreement, the client receives an export file of the website content upon request. Access to the CMS platform expires at the end date of the agreement.

De Haas Digital processes personal data of contacts from the client exclusively for the execution of the agreement and related administration, in accordance with the General Data Protection Regulation (GDPR).

If De Haas Digital processes personal data of end-users of the client within the scope of the assignment (for example via a contact form or CMS user management), De Haas Digital acts as a processor. In that case, the parties enter into a processing agreement at the request of either party. In that case, the client remains the processing controller at all times.

De Haas Digital does not share personal data with third parties, unless this is necessary for the execution of the service (e.g., a hosting party) or legally required.

The liability of De Haas Digital for direct damage is limited to the amount that has been invoiced to the client in the twelve months preceding the event causing the damage for the relevant service.

Liability for indirect damage – including lost profits, consequential damages, loss of data and reputational damage – is excluded in all cases.

De Haas Digital is not liable for damage resulting from incorrect or incomplete information provided by the client, actions by third parties, or force majeure.

These limitations do not apply in case of intent or reckless behavior by De Haas Digital.

De Haas Digital reserves the right to modify these general conditions. Changes are communicated in writing or by email to the client and take effect 30 days after notification, unless a shorter term is legally required.

If the client does not wish to accept a change, they may terminate the agreement in writing before the effective date. Continued use of the services after the effective date constitutes tacit consent to the amended terms.

The most current version of these conditions is always available at dehaas-digital.nl/algemene-voorwaarden.

Dutch law exclusively applies to all agreements. Disputes will initially be resolved amicably.

If this fails, the competent court in the district of the registered office of De Haas Digital shall have exclusive jurisdiction, without prejudice to De Haas Digital’s right to serve the client with a summons before the court of their place of residence or business.

Last updated: May 2026